It is difficult to imagine that the attacks of 9/11 occurred 20 years ago. Emergency managers build systems to mitigate the potental impacts of disasters on communities. An emergency manager’s job is to plan for the worst and prepare communities for that one moment when it is time to lead. The memory of walking into the New Jersey Emergency Operation Center on September 11, 2001 and seeing the devastation as it unfolded is vivid in my mind. Patriot Day is a day that conjures memories of the lives lost as well as the nation’s subsequent recovery from that devastating event.