SCIENCE & TECHNOLOGY

AI and 911 Call Systems: A New Ally or a Hidden Risk?

In today’s world, where the unexpected can strike at any moment, the systems designed to protect people – 911 call centers – are facing unprecedented challenges. From natural disasters to sophisticated cyberthreats, the risks to public safety are evolving fast. For example, a devastating wildfire in Lahaina, Maui, in August 2023 destroyed much of the town, causing significant loss of life and property. The call volume overwhelmed 911 dispatchers. A ransomware attack on Change Healthcare…

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Dual-World Tabletop Exercises – Addressing Unmet Infrastructure Needs

The U.S. critical infrastructure is vulnerable to many forms of cyber and electromagnetic threats. This article presents a new tabletop exercise concept for addressing these ongoing threats to critical infrastructure. Similar to medical research groups that involve treatment and control groups, two exercise groups would work simultaneously on the same

Lessons in Social Media – Preparing Kids and Community Leaders for Disasters

Addressing children’s needs during a crisis can be challenging. Leveraging social media to create crisis communication campaigns can be an effective way to boost community outreach efforts and raise awareness of the unique needs children have in disaster planning and response. Successful social media campaigns by governmental and non-governmental organizations

Drones – A Life-Saving Time-Saver

As drone technology continues to evolve, it is important for law enforcement and other first responder agencies to understand the range of possible applications and physical and legal limitations of these tools. This article highlights the uses that save lives and time during incidents.

The Key Bridge Collapse – Through the Lens of Community Lifelines

The eight major elements of Community Lifelines use traffic-light-type color-coding to categorize the adverse impact status of a disaster. The article’s author has applied this same system to the recovery efforts following the Key Bridge collapse in Baltimore, Maryland. Learn how he applied this information-gathering tool to an ongoing recovery

SCIENCE & TECHNOLOGY Archives

The Missing Plague Vials

A true story of missing bubonic plague vials, an airport bomb threat, and other suspicious activities again demonstrate continued national and homeland security vulnerabilities and

Interoperability During Mass Casualty Incidents

During a mass casualty incident, response agencies must be able to communicate in real-time. This means that interoperability plans need to include everyone involved in

Support and Planning Inside 911 Centers

In an emergency, call 911. This simple instruction is easy to remember, but many do not know about the people, training, and technology required to

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SCIENCE & TECHNOLOGY

AI and 911 Call Systems: A New Ally or a Hidden Risk?

In today’s world, where the unexpected can strike at any moment, the systems designed to protect people – 911 call centers – are facing unprecedented challenges. From natural disasters to sophisticated cyberthreats, the risks to public safety are evolving fast. For example, a devastating wildfire in Lahaina, Maui, in August 2023 destroyed much of the town, causing significant loss of life and property. The call volume overwhelmed 911 dispatchers. A ransomware attack on Change Healthcare…

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Two scientists in yellow PPE prepare samples under scientific hood

Fentanyl Hazards and Detection

The deadly opioid epidemic in the United States does not stop at overdoses. It also poses life-threatening exposure to first
Green typewriter with white paper with only the word "Crisis" on it

The Psychology of Crisis

The psychological side of a disaster or other impactful event is a critical component of crisis management. However, many people

SCIENCE & TECHNOLOGY Archives

Commercial Facilities Sector Perspectives

Commercial facilities dominate the U.S. economy, contributing trillions of dollars to the U.S. gross domestic product while employing and supporting millions of jobs. Learn more

Rising Above the Flood: A Decision Tool for Structural Safety

When homeowners choose to elevate their homes above flood levels, they may compromise the structural integrity of the building if the elevation method does not

Multimodal Transportation Perspectives

Without transportation and communications, emergency response can move at an uncomfortably slow pace, enough so that life, property, and the environment may be unnecessarily compromised.

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