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AI and 911 Call Systems: A New Ally or a Hidden Risk?
In today’s world, where the unexpected can strike at any moment, the systems designed to protect people – 911 call centers – are facing unprecedented challenges. From natural disasters to sophisticated cyberthreats, the risks to public safety are evolving fast. For example, a devastating wildfire in Lahaina, Maui, in August 2023 destroyed much of the town, causing significant loss of life and property. The call volume overwhelmed 911 dispatchers. A ransomware attack on Change Healthcare…
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Security in and Around D.C. – Following the Informational Dots
Catherine L. Feinman
September 11, 2024
Preparing for any special event includes many unknowns. When an event involves national security, the stakes are even higher. Public safety agencies have been sharing their lessons learned and providing recommendations to prepare the nation for the upcoming election events. Read some of the takeaways they shared at the D.C.
National Preparedness Month 2024: Talk About It
Ian Pleet
September 4, 2024
Each September, communities across the United States reexamine their preparedness goals and resources during National Preparedness Month. By educating and empowering individuals and families to prepare for emergencies, communities can be better positioned to face any disaster. In 2024, the Federal Emergency Management Agency urges people to “Start a Conversation”
Vulnerability and Exploitation – Human Trafficking After Natural Disasters
Benjamin Thomas Greer and Nathan DiPillo
August 28, 2024
Disasters inherently come with known and unknown threats. One looming emerging threat is human trafficking because traffickers capitalize on the vulnerability these events create to exploit victims. However, when properly trained, emergency management and disaster responders are uniquely positioned to identify, prevent, and mitigate exploitation before and after an emergency.
Dual-World Tabletop Exercises – Addressing Unmet Infrastructure Needs
Charles (Chuck) L. Manto
August 21, 2024
The U.S. critical infrastructure is vulnerable to many forms of cyber and electromagnetic threats. This article presents a new tabletop exercise concept for addressing these ongoing threats to critical infrastructure. Similar to medical research groups that involve treatment and control groups, two exercise groups would work simultaneously on the same
EMERGENCY MANAGEMENT ARCHIVES
Realizing the Power of Community in Disaster Recovery
Aaron Clark-Ginsberg
August 21, 2024
No two communities are the same. Each community has unique vulnerabilities, capacities, and needs, and each has its own leaders, areas of cooperation, and areas
Return on Investments in Public Engagement
June Isaacson Kailes
August 14, 2024
Public engagement and participation involve community members in problem-solving, decision-making, and policy development. This article shares some new practices for creating actionable opportunities for key
Bridging Preparedness: State Medication Reserves for Pandemics and Beyond
Angie Im
August 14, 2024
New human cases of highly pathogenic avian influenza have been confirmed in the United States. Although most cases like this do not escalate to pandemic
Lessons in Social Media – Preparing Kids and Community Leaders for Disasters
Patricia Frost and Michael Prasad
August 7, 2024
Addressing children’s needs during a crisis can be challenging. Leveraging social media to create crisis communication campaigns can be an effective way to boost community
What Level of Ugly Are Communities Prepared For?
Joseph J. Leonard Jr.
July 31, 2024
The July 2024 attempted assassination of Former President Donald Trump raised questions about event security, the roles that agencies play, and the planning and execution
Volunteers: Incident Management Assets or Liabilities?
David Wells
July 31, 2024
Responses are often only effective if volunteers and their teams are properly trained, prepared, motivated, and deployed. One faith-based organization has refined these criteria over
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EMERGENCY MANAGEMENT
- Articles
- Commentary
- Communication & Interoperability
- Critical Infrastructure
- Cybersecurity
- Emergency Management
- Emergency Medical Services
- Feature
- Fire
- Hazmat
- Hospitals
- Law Enforcement
- Science & Technology
AI and 911 Call Systems: A New Ally or a Hidden Risk?
In today’s world, where the unexpected can strike at any moment, the systems designed to protect people – 911 call centers – are facing unprecedented challenges. From natural disasters to sophisticated cyberthreats, the risks to public safety are evolving fast. For example, a devastating wildfire in Lahaina, Maui, in August 2023 destroyed much of the town, causing significant loss of life and property. The call volume overwhelmed 911 dispatchers. A ransomware attack on Change Healthcare…
Most Recent
Mitigating Disasters Through Collective Resilience
Andrew (Andy) Altizer and Barrett Cappetto
July 24, 2024
Existing social bonds can help communities better adapt to, respond to, and collectively cope with crises. Although the collective resilience
The Key Bridge Collapse – Through the Lens of Community Lifelines
Michael Prasad
July 17, 2024
The eight major elements of Community Lifelines use traffic-light-type color-coding to categorize the adverse impact status of a disaster. The
Five Key Domains of Incident Management
Aaron Clark-Ginsberg
July 10, 2024
Effective incident management is a set of activities, not policy box-ticking of doctrine that may or may not be followed.
The Maui Wildfires, Relief Funds, and Incident Recovery
Douglas (Doug) Stockham
July 10, 2024
Financial preplanning goes beyond savings accounts and life insurance policies. When a disaster strikes, some people do not have these
EMERGENCY MANAGEMENT ARCHIVES
Key Bridge Collapse: Unity of Effort
Michael Prasad
May 22, 2024
As the response to the Francis Scott Key Bridge collapse continues in Baltimore, Maryland, the unity of effort among the many agencies and organizations involved
The Psychology of Crisis
Mary Schoenfeldt
May 22, 2024
The psychological side of a disaster or other impactful event is a critical component of crisis management. However, many people still do not fully understand
Shielding Communities: Public Health Strategies for Natural Hazards
Raphael M. Barishansky and Andrew D. Pickett
May 15, 2024
Public health risks are common concerns when natural hazards occur. However, history shows that the increasing frequency of events and growing population sizes have been
Elegant Community Preparation
Aaron Titus
May 8, 2024
Elegant community preparation means having a process that makes disaster planning efforts simpler for community members. By collaboratively focusing on novel factors in an easily
Navigating the Seismic Dance: Preparedness in the Ring of Fire
Alicia Johnson
May 8, 2024
The Pacific Ring of Fire, a moniker that evokes images of volatility and destruction, is not merely a geographic term but a constant reminder of
Sustaining Those Working in Disasters
Jolie Wills
April 24, 2024
Those working in emergency response roles can face periods of prolonged stress, which takes a toll on their health and well-being. It is important to
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