Civil Disturbance Resilience-Planning, Technology & Partnerships

A peaceful protest can quickly turn to violence, as was seen recently in Ferguson, Missouri, and in Baltimore, Maryland. One industry-leading company applied lessons learned from its previous experiences with civil unrest to ensure the safety of its personnel and promote resilience within the thousands of communities it serves.

How to Deploy an Ethical Cybercommunications Program

Cybercommunications 101: How to deploy an effective cybercommunications program as part of an emergency, disaster recovery, and business continuity effort. As more common, daily-use devices become automated, the risk of cybersabbotage and cyberattacks increases, so planners must take measures to prevent harm to their efforts, personnel, agencies, and organizations.

Football, Golf & an Integrated Public Safety Information Network

Managing one large-scale special event can be a public safety challenge for any jurisdiction. However, when multiple events and hundreds of thousands of people converge in one area, communications between public safety officials is critical. Using the Homeland Security Information Network, officials in the greater Phoenix area kept the lines

InfraGard – Over 400 Sector Chiefs in 84 Chapters

After receiving credible information about an al-Qaida threat to high-profile buildings where financial institutions were located, the U.S. Department of Homeland Security shared that information through the InfraGard network. InfraGard then used the Sector Chief Program to rapidly disseminate the necessary details to the right people within those institutions.

Defining & Working With 21st Century Mass Media

Mass media can be allies or adversaries to emergency management agencies. The key for these agencies is to ensure that media outlets are sharing accurate public safety and incident-related information from trusted and reliable sources. This means that emergency managers must understand news media objectives and develop mutually beneficial working

What the Future Holds for Communications Interoperability

The terrorist attacks of 9/11 put a spotlight on the gaps that existed and, in many jurisdictions, still exist between public safety agencies. Although most preparedness professionals would agree that it is critical to have interoperable communications, there are factors that hinder achievement of this goal. With careful consideration, agencies

Gyrocopters & Other Rapidly Developing Threats

On 15 April 2015, a 61-year-old mailman from Florida breached restricted airspace over the nation’s capital and landed a gyrocopter on the West lawn of the U.S. Capitol building. Although this event did not involve explosives or other hazardous materials, the next incident may not be benign. Communication gaps must

How One Enterprise Ensures Medical Products for Emergencies

Pandemic influenza, an aerosolized anthrax attack, a nuclear detonation, chemical or radiological exposure, and other known and emerging threats and disasters are all potential threats to the United States. To combat these, one enterprise – comprising many collaborating federal agencies – is preparing to provide the necessary medical products when

A Proven Method for Public-Private Virtual Collaboration

During a disaster, private sector companies may not have access to valuable public sector resources and information. Some government agencies, though, are building online portals that provide businesses with situational awareness, such as real-time weather forecasts, road closures, and emergency alerts, as well as a chat room to increase public-private collaboration and private

The Public Health Response Solution (or at Least a Bridge)

Once a public health outbreak occurs, it is too late to prepare. In 2014, Ebola highlighted gaps in the nation’s preparedness for an unexpected viral threat that gained worldwide attention. Having supplies on hand or knowing how and where to get them when needed is the best way to protect

Cultural Communities: Small Considerations Equal Big Benefits

Culture profoundly affects human behavior. Disasters also profoundly affect human behavior. From the beginning stages of a crisis situation – planning and preparations through execution of operations – emergency management decision makers from government agencies and private sector organizations must be able to view their jurisdictions through various cultural lenses.

Collaboration’s Real-World Challenges

A superstorm, a Navy yard shooting, and a major transit incident are just three examples where a breakdown in communications, incomplete common operating picture, ineffective coordination, and/or lack of situational awareness negatively affected response efforts. Multiagency collaboration and real-time, critical information are needed in both life-threatening and nonemergency situations.


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