Unlike responses to hurricanes, floods, or other natural hazards, civil disturbances are more likely to place emergency responders in harm’s way as the situation rapidly and unpredictably changes. To avoid becoming a target for angry crowds with projectiles and gunfire, personnel within the area of active fighting or unrest must be able to make decisions and triage incidents without hesitation.
A peaceful protest can quickly turn to violence, as was seen recently in Ferguson, Missouri, and in Baltimore, Maryland. One industry-leading company applied lessons learned from its previous experiences with civil unrest to ensure the safety of its personnel and promote resilience within the thousands of communities it serves.
Cybercommunications 101: How to deploy an effective cybercommunications program as part of an emergency, disaster recovery, and business continuity effort. As more common, daily-use devices become automated, the risk of cybersabbotage and cyberattacks increases, so planners must take measures to prevent harm to their efforts, personnel, agencies, and organizations.
Managing one large-scale special event can be a public safety challenge for any jurisdiction. However, when multiple events and hundreds of thousands of people converge in one area, communications between public safety officials is critical. Using the Homeland Security Information Network, officials in the greater Phoenix area kept the lines of communication open.
At the April 2015 Ready Chesapeake meeting, members of this nonprofit group discussed ways to build business continuity within Annapolis-area communities and created a survey to reach out to other jurisdictions for suggestions. Practitioners (149 public sector, 80 private sector) from 47 U.S. states, Washington, D.C., Canada, and Martinique shared their insights from both the public and private sector perspectives.
Mass media can be allies or adversaries to emergency management agencies. The key for these agencies is to ensure that media outlets are sharing accurate public safety and incident-related information from trusted and reliable sources. This means that emergency managers must understand news media objectives and develop mutually beneficial working relationships.
The terrorist attacks of 9/11 put a spotlight on the gaps that existed and, in many jurisdictions, still exist between public safety agencies. Although most preparedness professionals would agree that it is critical to have interoperable communications, there are factors that hinder achievement of this goal. With careful consideration, agencies can overcome these hurdles.
Accessing and sharing information between various agencies and organizations may be challenging, but are necessary for developing effective situational and operational awareness. The National Information Sharing Consortium (NISC) formalized an approach for such interagency communication. By operationalizing these capabilities, NISC creates dialogue and closes communication gaps.
Public health agencies serve valuable roles and fill operational gaps that only they can perform. Planning and training within and between agencies are necessary for public health services to transition from daily operations to emergency response to a widespread pandemic, environmental hazard, or other critical public health threat.
The devastating tornado that destroyed thousands of homes in Joplin, Missouri, in May 2011 is a key example of successful preexisting collaboration and after-action team building among city officials, business and community leaders, and residents. Resilient communities: (a) define and nurture collaborative environments; (b) identify collaborative enablers and barriers; and (c) understand the people and factors behind collaboration efforts.
Unlike responses to hurricanes, floods, or other natural hazards, civil disturbances are more likely to place emergency responders in harm’s way as the situation rapidly and unpredictably changes. To avoid becoming a target for angry crowds with projectiles and gunfire, personnel within the area of active fighting or unrest must be able to make decisions and triage incidents without hesitation. 
A peaceful protest can quickly turn to violence, as was seen recently in Ferguson, Missouri, and in Baltimore, Maryland. One industry-leading company applied lessons learned from its previous experiences with civil unrest to ensure the safety of its personnel and promote resilience within the thousands of communities it serves. 
The devastating tornado that destroyed thousands of homes in Joplin, Missouri, in May 2011 is a key example of successful preexisting collaboration and after-action team building among city officials, business and community leaders, and residents. Resilient communities: (a) define and nurture collaborative environments; (b) identify collaborative enablers and barriers; and (c) understand the people and factors behind collaboration efforts. 